IN THE EVENT OF A POWER OUTAGE, WILL BTC CLOCKS LOSE TIME AND/OR FUNCTIONS SETTINGS?
All BTC include an internal battery/ memory chip that will retain all clock settings including time itself. Please note that the internal battery will NOT activate the clock display. The clock must be plugged in to display time and all associated functions.

WHAT ACCESSORIES ARE INCLUDED WITH THE CLOCKS?
All clocks include a power supply. All clocks are delivered with a remote control except models #109, #109-B and #109-W which are set by buttons located on the back of the clock itself.

ARE THE CLOCKS BATTERY OPERATED?
All clocks are plug-ins and are not battery operated. A small battery type 2032 is included in the clock for the sole purpose of maintaining clock settings and time setting in the background should a loss of power occur. This internal battery will not activate the display. Please not that clocks can be operated using an external battery. External batteries can power clocks from 5hrs to 9hrs depending on the clock numeral sizes.

I NEED A DIGITAL CLOCK BUT CANNOT FIND EXACTLY WHAT I NEED ON THE WEBSITE
If you need to customize a clock you can contact our customer support team via our Clock-iD Custom Clocks form.

ARE YOUR CLOCKS SOLD ON AMAZON?
NO.

WHAT IS YOUR LEAD TIME FOR CUSTOM CLOCKS?
Typically 4-5 weeks

DO YOU SELL SYNCHRONIZED CLOCKS?
Yes, Ethernet, WiFi and radio clocks are available through clock-iD

HOW DO I KNOW WHICH NUMERAL SIZE TO SELECT?
Please look at our shop page where you can filter by viewing distance. Also each clock features a viewing range on product page

I WOULD LIKE TO BUY MULTIPLE CLOCKS. CAN I GET A PRICE BREAK?
Each product page features volume discounts and/or product mix bundle discounts. If your volume exceeds 5 units, please contact us at (702) 726 9030.

DO YOU CLOCKS FEATURE MILITARY TIME?
All clocks feature as standard, 12h time as well as military time.

WHAT COLORS ARE AVAILABLE?
BigTimeClocks® offer green, white and blue as custom options. Please contact our Clock-iD Customs Clocks Solutions team for a quote. https://bigtimeclocks.biz/pages/custom-led-clocks